Terms of service

Terms of Service

Effective Date: 21st Dec, 2025

Welcome to Haircraft Luxe. By accessing or using www.haircraftluxe.com
, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website or purchasing our products.

1. Business Information

Haircraft Luxe is a premium hair solutions brand based in HSR Layout, Bangalore, offering natural human hair wigs, hair extensions, scalp thinning solutions, chemo wigs, and hair replacement systems.

2. Acceptance of Terms

By accessing our website, placing an order, or using our services, you confirm that you are at least 18 years of age and agree to these Terms of Service, along with our Privacy Policy and Return & Refund Policy.

3. Products & Services

All products displayed are subject to availability

Product images are for reference only; slight variations in colour, texture, or density may occur due to lighting and natural hair characteristics

Customised and made-to-order products are created as per client specifications and are final

4. Pricing & Payments

All prices are listed in Indian Rupees (INR) unless stated otherwise

Haircraft Luxe reserves the right to modify prices without prior notice

Full or partial payment may be required before processing orders

We use secure third-party payment gateways; Haircraft Luxe is not responsible for payment gateway failures or delays

5. Orders & Customisation

Orders once confirmed cannot be modified unless approved by Haircraft Luxe

Customised products are non-cancellable and non-refundable once production has begun

Estimated delivery timelines are indicative and may vary based on customisation and logistics

6. Shipping & Delivery

Delivery timelines provided are estimates and not guaranteed

Haircraft Luxe is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances

Risk of loss passes to the customer upon successful delivery

7. Return, Refund & Cancellation

Returns, refunds, and cancellations are governed by our Return & Refund Policy, available separately on our website. Please review it carefully before making a purchase.

8. Medical Disclaimer

Haircraft Luxe products, including chemo wigs, are cosmetic and aesthetic solutions. They are not intended to diagnose, treat, cure, or prevent any medical condition. Customers are advised to consult medical professionals for health-related concerns.

9. Intellectual Property

All content on this website, including logos, text, images, designs, and graphics, is the property of Haircraft Luxe and may not be copied, reproduced, or used without written permission.

10. User Conduct

You agree not to:

Use the website for unlawful purposes

Submit false, misleading, or harmful information

Attempt to interfere with the website’s security or functionality

11. Limitation of Liability

Haircraft Luxe shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability, if any, shall be limited to the amount paid for the product.

12. Third-Party Links

Our website may contain links to third-party websites. Haircraft Luxe is not responsible for the content, policies, or practices of these external sites.

13. Governing Law & Jurisdiction

These Terms of Service shall be governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

14. Modifications to Terms

Haircraft Luxe reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.

15. Contact Information

For any questions regarding these Terms of Service, please contact:

πŸ“§ Email: support@haircraftluxe.com

πŸ“ž Phone: 97405 56701
πŸ“ Address: Haircraft Luxe, HSR Layout, Bangalore