Terms of service
Terms of Service
Effective Date: 21st Dec, 2025
Welcome to Haircraft Luxe. By accessing or using www.haircraftluxe.com
, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website or purchasing our products.
1. Business Information
Haircraft Luxe is a premium hair solutions brand based in HSR Layout, Bangalore, offering natural human hair wigs, hair extensions, scalp thinning solutions, chemo wigs, and hair replacement systems.
2. Acceptance of Terms
By accessing our website, placing an order, or using our services, you confirm that you are at least 18 years of age and agree to these Terms of Service, along with our Privacy Policy and Return & Refund Policy.
3. Products & Services
All products displayed are subject to availability
Product images are for reference only; slight variations in colour, texture, or density may occur due to lighting and natural hair characteristics
Customised and made-to-order products are created as per client specifications and are final
4. Pricing & Payments
All prices are listed in Indian Rupees (INR) unless stated otherwise
Haircraft Luxe reserves the right to modify prices without prior notice
Full or partial payment may be required before processing orders
We use secure third-party payment gateways; Haircraft Luxe is not responsible for payment gateway failures or delays
5. Orders & Customisation
Orders once confirmed cannot be modified unless approved by Haircraft Luxe
Customised products are non-cancellable and non-refundable once production has begun
Estimated delivery timelines are indicative and may vary based on customisation and logistics
6. Shipping & Delivery
Delivery timelines provided are estimates and not guaranteed
Haircraft Luxe is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances
Risk of loss passes to the customer upon successful delivery
7. Return, Refund & Cancellation
Returns, refunds, and cancellations are governed by our Return & Refund Policy, available separately on our website. Please review it carefully before making a purchase.
8. Medical Disclaimer
Haircraft Luxe products, including chemo wigs, are cosmetic and aesthetic solutions. They are not intended to diagnose, treat, cure, or prevent any medical condition. Customers are advised to consult medical professionals for health-related concerns.
9. Intellectual Property
All content on this website, including logos, text, images, designs, and graphics, is the property of Haircraft Luxe and may not be copied, reproduced, or used without written permission.
10. User Conduct
You agree not to:
Use the website for unlawful purposes
Submit false, misleading, or harmful information
Attempt to interfere with the websiteβs security or functionality
11. Limitation of Liability
Haircraft Luxe shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability, if any, shall be limited to the amount paid for the product.
12. Third-Party Links
Our website may contain links to third-party websites. Haircraft Luxe is not responsible for the content, policies, or practices of these external sites.
13. Governing Law & Jurisdiction
These Terms of Service shall be governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.
14. Modifications to Terms
Haircraft Luxe reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.
15. Contact Information
For any questions regarding these Terms of Service, please contact:
π§ Email: support@haircraftluxe.com
π Phone: 97405 56701
π Address: Haircraft Luxe, HSR Layout, Bangalore